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Carlos Michael

On a mission to know, love, and serve God by knowing, loving, and serving our neighbor(s) without prejudice.

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Available For Hire: Contract I Part-Time I Remote

​Digital Communication and Social Media Content Creation Services for Catholic Parishes and Non-Profit Organizations.

Professional Summary

Proactive service professional with experience in social media content creation, parish communications, human resources, customer service, and office administration. Skilled in developing and managing social media campaigns, writing digital copy, and 10+ years of experience with recruitment, vetting, and onboarding of professional IT and Education candidates. Passionate about onboarding, team building, employee relations, and service-oriented positions. Once described as an extrovert with an outgoing personality who works best as an introvert serving others from behind the scenes.

Qualification Highlights

Management

  • Ensured compliance with industry mandates via audits and meetings.

  • Organized and delegated tasks in accordance with best-business practices, policy and procedure.

  • Served as liaison with community members, staff, and senior management.

Human Resources

  • Executed talent acquisition, onboarding and event management.

  • Provided coaching and training for staff and new hires.

  • Introduced and facilitated mandatory diversity and sexual harassment training.

Work Experience

St. Thomas More Catholic Church, Tulsa, OK
Communications Coordinator (Contract)
Carlos Michael Communications Media

07/2022 - Present

Development of St. Thomas More communications department and information dissemination. This role involves creating public relations and marketing materials such as press releases, blog posts, social media e-blasts, and digital newsletters.

St. Patrick Catholic Church, Sand Springs, OK

Website Administrator (Contract)

Carlos Michael Communications Media

10/2017 - Present

Develop, design, and maintain websites for client. 

 
WPX Energy, Tulsa, OK
IT Onboarding Service Delivery Manager (Contract)

Key Personnel Services

01/2012 - 01/2016

Collaborated with HRIS to complete onboarding service requests for corporate locations and national field sites to defined service levels (i.e., system moves, resource requirements, termination requests, hardware, software, telephone systems, badges, etc.)

 

CC's Cosmetology College, Tulsa, OK

Executive Assistant, Dir. Human Resources, Admissions, and Student Services

04/2004 - 04/2014

Developed and delivered staffing services and training, including talent acquisition, recruiting, Onboarding, and new-hire orientation. Assisted with the development of on-campus activities and workshops that actively engaged student participation.

Certificates/Degree's

University of Phoenix

Tempe, AZ

2012

Master of Arts

Education, Adult Education & Training

GPA: 3.76

 

University of Phoenix

Tulsa, OK

2011

Bachelor of Science

Human Services Management

GPA: 3.27

Skills

Microsoft Word, PowerPoint, Excel, Outlook, Publisher, Paint Shop Pro, Fotosketcher, Service Now, Workshop Design/Facilitation, Keynote Speaking, Content Creator (Social Media), Podcasting, Adjunct Instructor, Onboarding, Recruiting, New Hire Orientation/Training, Online Learning, Human Resources, Team Building, Office Administration, Staff Development.

Testimonials

 

"Carlos always exhibits the highest level of professionalism and customer service with all of his clients.  He goes above and beyond to successfully execute tasks and meet deadlines. His talents are a true asset to any organization.”

R.H., ERM, Sr. Business Process Analyst

Tulsa, OK

“Carlos is one of the most professional people I have ever met.  Not only does he bring a very high level of customer service and organizational skills, he possesses people skills on a level seldom seen.  If I was starting a company, I would want Carlos on my team!  When I heard about Carlos' contract ending, my first thought was "This company does not realize what they have in Carlos.'  My second thought was, 'I am embarrassed to be associated with a company that does not know what they have in resource talent.'  Carlos is just that valuable, and we all hate to see him leave.”

 

C.L., Client Support Analyst III

Tulsa, OK

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"I am writing on behalf of Carlos Padilla our IT On-Boarding Service Delivery Manager.  I have always believed that Carlos was underutilized at WPX Energy.  He is highly intelligent and approaches obstacles with enthusiasm.  Before Carlos joined our ranks our On-Boarding processes were notoriously awful.  Carlos was able to streamline and handle all aspects including coordination with various groups.  He took ownership of the problems he found and was able to find solutions that met the goals of On-Boarding without hindering any related processes.  Carlos is well respected by his peers and a joy to work with.  I am utterly confident that Carlos will excel in whatever endeavor he chooses to pursue.”

 

E.M., Delivery Manager, Business Process

Tulsa, OK

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"I greatly enjoyed working with Carlos while he was managing the On-Boarding process for WPX Energy.  It was my responsibility to work with Carlos to make certain all IT hardware, cell phone, desk phone, and network access requests were made successfully and in a timely manner for new hires.  On-Boarding has a huge impact on the new hire as well as the various groups that need the correct information at the correct time to reduce frustration thus allowing the process to operate smoothly.  Carlos is very customer oriented.  He takes the time to treat you like a person and immediately acts on it to continually improve the ever-changing and highly complex On-Boarding process.  He follows up to find out what is working and what is not working.  He accepts feedback graciously and immediately acts on it to continually improve the ever-changing process.”

H.H., Client Support Analyst

Aztec, NM

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"Carlos Padilla is a wonderful person to work with.  He is detailed oriented, organized, and always willing to lend a hand wherever needed.  He is great at creating new procedures and smoothing out existing ones to the benefit of everyone involved.  I am sorry to see him depart from his current position, and would hire him in a heartbeat if it were my decision to do so.”

 

P.S., Client Support Analyst III

Tulsa, OK

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“I’ve had the pleasure and honor of working with Carlos Padilla for almost two years now. He has demonstrated, in every interaction, no less than excellence in service, superb people skills, the smoothest Onboarding process one can hope for, and the highest level of professionalism and integrity.”

 

B.K., Knowledge Management Analyst

Tulsa, OK

Contact

Carlos Michael Padilla, MAED

918.280.8920

carlosmichael@carlosmichael.com

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